This article applies to electric heaters, separate control units, and steam generators.
Check the error message and its explanation below according to the product model.
Looking for MyHarvia app error messages? Go to MyHarvia troubleshooting page.
Xenio control units
Xenio error messages
Xenio status messages
Xenio Combi control units - for heaters with steaming function
Xenio combi error messages
Xenio combi status messages
VKK professional control units
C170VKK and C400VKK control unit error messages
C170VKK and C400VKK control unit status messages
Steam generators
HGX, HGD and HGP
Xenio WiFi steam generator error messages (all XW models)
Non-WiFi steam generator error messages (older models)
Non-WiFi steam generator status messages
C150 control unit
C150 control unit error messages
Forte control panels
Forte AFB error messages (2017 and newer models)
Forte AF error messages (2017 and older models)
Xafir control units
Xafir error messages
EE control panels
Heaters with oval-shaped digital control panels (excluding Forte AF)
Spare parts for Cilindro XE or Cilindro EE heaters
Spare parts for Cilindro XE and Cilindro EE